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In this community Planetree Members collaborate and share best practices for a patient-centered experience.
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1.1 Steering Committee
1.2 Coordinator
1.3 Stakeholders involved in Process Improvement
1.4 PCC Employee Engagement Approaches
1.5 Healing Environment Promotes Engagement
2.1 PCC goals developed by patient/resident and incorporated into strategic plan
2.2 Leadership Engagement
2.3 Retreat/Experiential Exercises
2.4 Partner with Community to address access issues
3.1 Patient/Resident involvement in information exchanges
3.2 Open record/care plan
3.3 Learning style and preferences
3.4 Individual barriers to care
3.5 Patient/Resident directed visitor presence
3.6 Partnering with family caregivers
3.7 With local providers improve care coordination/ transitions
4.1 Compassionate Communication/Concerns taken seriously
4.2 Treatment Goals/Care Planning
4.3 Cultural Diversity
4.4 Document/Honor Preferences
4.5 Staff Support Services
5.1 Review of Data to Determine Progress
5.2 Qualitative Data from Patient/Resident/Family
5.3 Quantitative Data on Quality, Safety, Experience
5.4 Data Demonstrates Improvement in Safety, Experience
5.5 Data made Available to Public
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Questions? Please contact Karen Andazola, kandazola@planetree.org. Copyright 2015 Planetree. All rights reserved.
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